Shipping Policy

Effective Date: January 7, 2025

At Metaalipc, we understand the importance of fast and reliable shipping when it comes to receiving your high-performance technology products. Our goal is to ensure that your order arrives safely and promptly, whether you’re purchasing a pre-built system or customizing your own. We are committed to providing a seamless and efficient delivery experience, keeping you updated every step of the way.

By placing an order with Metaalipc, you agree to the terms outlined in this Shipping Policy. We aim to ensure that your order is processed quickly, dispatched securely, and delivered to you in a timely manner.

Metaalipc is located at 3214 S Barnes Dr, Garland, Texas (TX), 75042. Our shipping operations are based here, and we strive to deliver excellent service to our customers across the United States and beyond. If you have any questions or need assistance regarding shipping, our customer support team is always ready to assist you.

1. Shipping Methods and Delivery Times

We offer several shipping methods to meet your needs. The available shipping options and delivery times will be displayed during checkout based on your shipping address.

  • Standard Shipping: Typically takes 5-7 business days for delivery within the United States.
  • Expedited Shipping: Usually delivered within 2-3 business days after shipment.
  • Overnight Shipping: Guaranteed delivery the next business day for orders placed before 12:00 PM (local time).

Please note that delivery times may vary depending on your location and other factors such as weather conditions or public holidays.

For international orders, shipping times may take longer due to customs processing. Delivery can take anywhere from 7-14 business days, depending on the destination.

2. Shipping Costs

Shipping fees are calculated based on your shipping address and the size and weight of your order. You will see the shipping cost during checkout before you finalize your order. Metaalipc offers the following options for shipping:

  • Free Shipping: Available on orders over a certain threshold (check our website for current promotions or thresholds).
  • Standard Shipping: Calculated at checkout based on order size and location.
  • Expedited and Overnight Shipping: These options are available for an additional fee, which will also be shown during checkout.

International shipping costs will be calculated based on the delivery country.

3. Order Processing

Once your order is placed, we aim to process and ship it as quickly as possible. Please allow up to 2 business days for order processing. Orders are processed Monday through Friday, excluding weekends and holidays. If there are any delays in processing, you will be notified via email.

4. Shipping Restrictions

We currently only ship within the United States and select international destinations. If your country is not listed during checkout, please contact us at info@metaalipc.com for further assistance.

Some products may have shipping restrictions due to size, weight, or local regulations. If a restriction applies to your order, we will notify you promptly and work with you to find a suitable resolution.

5. Tracking Your Order

Once your order has been shipped, you will receive an email with a tracking number and a link to track the status of your delivery. You can use this tracking number to monitor your shipment’s progress until it arrives at your destination.

If you experience any issues with tracking, please feel free to reach out to our customer support team at (972) 905-5753 or email us at info@metaalipc.com.

6. Delivery Issues and Missed Deliveries

If your package is delayed or not delivered within the estimated timeframe, we encourage you to first check the tracking information. If there are any issues or if your package is lost, please contact us immediately. We will work with the carrier to resolve any issues as quickly as possible.

In case of missed deliveries, if your package is returned to us due to an incorrect address or failure to collect from the courier, we may require you to pay the shipping cost for a reshipment.

7. International Orders

For customers outside the United States, please be aware that your order may be subject to additional customs fees, taxes, or import duties, which are your responsibility. These charges vary by country and are not included in the product price or shipping cost. Metaalipc is not responsible for customs delays or charges, and we recommend that you check with your local customs office to understand any potential costs before placing your order.

8. Damaged or Incorrect Items

We take great care in packaging and shipping your orders to ensure that they arrive in perfect condition. However, if your order arrives damaged or contains incorrect items, please contact us within 7 days of receiving your order. We will arrange for a return or exchange at no additional cost.

9. Contact Information

If you have any questions regarding our Shipping Policy, or if you need further assistance with shipping or tracking, please feel free to reach out to us: